ESSMA Safety & Security Workshop: Wednesday, 24 May 2017

Supported by
The World Stadium Congress and the European Stadium & Safety Management Association (ESSMA) have once again teamed up to present the Stadium Safety and Security Workshop as part of the event. Events over the last year have highlighted that stadium security and safety is an issue that needs to be constantly in the forefront of the stakeholders’ minds. Whether the threat is from terrorism, hooliganism or other emergency situations, making sure that you have a strategy in place to combat these threats is imperative to maintain safety and security at your venues.

This workshop has been formulated with the support of ESSMA to provide a comprehensive briefing about crisis management, training and readiness of staff as well as the technology solutions that will help you secure your stadium against disasters.

Benefits of attending:
. Safeguard your stadium and save lives: Terror is a clear and present danger to all sporting occasions with a number of attacks targeting stadiums in recent years.
. Understand the best practices in crowd control: Whether within stadiums or in the surrounding precincts, the effective management of fans and spectators is essential to avoid potential incidents
. Hear case studies from international experts: There is no substitute for experience and you will hear about practical case studies from experts on how to apply theory in practical situations
. Network with industry colleagues: Through this interactive format, you will have the opportunity to exchange ideas and engage in knowledge transfer with like-minded individuals in order to address your unique concerns with those who may have encountered similar challenges

9:00 AM - 9:30 AM Registration and refreshments

  • About the European Stadium & Safety Management Association (ESSMA)
  • Safety & security as starting point for fan experience
  • The impact of tournaments and reputation economy - ESSMA case and facts and figures from WC Rugby

Dimitri Huygen

Project Director / Managing Director,
Euro 2020 / ESSMA

9:45 AM - 10:15 AM Stakeholder contribution towards a ‘Good Hosting Principle’

Alfredo Lorenzo, Security Director, La Liga
  • The role of LaLiga and its stakeholders in the creation of a supporter friendly environment for fans
  • Initiatives to create a supporter friendly stadium: biometric access control, steward regulations and best practices
  • Fan Interaction: the LaLiga fan guide (published by LaLiga and the Spanish supporters’ federation)
  • The challenges of ticketing tout: who enters the stadium, what with frauded fans (integrate ESSMA Ask ESSMA on ticketing, in progress for La Liga)

Alfredo Lorenzo

Security Director
La Liga

10:15 AM - 10:45 AM The role of a new stadium on safety & security management

Cedric Dufoix, Former Olympique Marseille General Secretary, Member of LFP Stadium Strategic Comitee
  • The impact of stadium development towards a new safety approach
  • Impact of EURO 2016 on French stadium and safety regulations
  • Operational challenges of playing in a stadium under construction: lessons learned
  • Challenges of organizing safety management in different ownership models
  • Preparing staff for their new environment: the role of the French football league (LFP offers education for stadium managers)

Cedric Dufoix

Former Olympique Marseille General Secretary
Member of LFP Stadium Strategic Comitee

10:45 AM - 11:00 AM Q&A Alfredo Lorenzo and Cedric Dufoix

11:00 AM - 11:30 AM Networking break and refreshments

11:20 AM - 11:50 AM Case study: Amsterdam ArenA

Sander van Stiphout, Director, Amsterdam ArenA International
  • The redevelopment of the Amsterdam ArenA
  • How is the budget invested, what about safety
  • The link between technology and safety (BV. LED experience, new technologies, etc.)
  • Tools to improve stadium safety
  • Challenges of managing & delivering multifunctional events on safety and security

Sander van Stiphout

Director
Amsterdam ArenA International

11:50 AM - 12:20 PM How safety standards and customer experience go hand in hand

Paul Turner, Senior Director of Event Operations, AT&T Stadium
  • The NFL security standards and the fan experience model
  • What are the safety regulations on match days and how is this impacting fan experience
  • Visible versus non-visible safety measures
  • The role of safety & security personnel in the creation of fan experience

Paul Turner

Senior Director of Event Operations
AT&T Stadium

12:20 PM - 12:35 PM Q&A Sander Van Stiphout and Paul Turner and conclusions

12:45 PM - 1:45 PM Lunch and networking